AI service management on Halo. AI engineering beyond it. Products of our own.
Running it is the work. We run AI as a managed service inside Halo, engineer agents and integrations where Halo is not the platform, and ship our own products. Every part runs on our own service desk before it reaches yours.
The scorecard takes five minutes and needs no sign-up. The assessment is a fixed £4,950 + VAT.
| Agent | Owner | Authority | Status |
|---|---|---|---|
| Triage assistant | Service Desk Lead | Advisory | Live |
| Knowledge answerer | Knowledge Owner | Advisory | Live |
| Approval helper | Change Manager | Supervised | Live |
| Asset enrichment | CMDB Owner | Autonomous | Under review |
| Password reset agent | Security Lead | Supervised | Awaiting introduction |
Each agent was a good decision on its own. None of them is the problem. The portfolio is, and the questions come from people who never asked for an agent.
How the lifecycle answers themWhat are these agents costing us, and what are they returning?
Spend is spread across platforms and projects, and nobody owns the total. Return is a feeling, not a line.
Every agent has a value measure set at Plan and a cost line reviewed at Assure. The register is the total, and it is one page.
We learned to govern AI by running it on our own service desk. That discipline became the lifecycle. The same team builds AI where Halo is not the platform and turns recurring problems into products.
On Halo
Plan, prepare, introduce, operate, assure and evolve AI services through working artefacts in the platform you already run.
Any platform
Engineering work when the answer lives across systems, an agent needs to act rather than talk, or useful data sits behind an old interface.
Our own
Recommendation Readiness measures whether AI assistants can discover you, understand you, find evidence and recommend you.
The lifecycle is built as working artefacts inside Halo, under the service data model you already run. Choose a stage to see what it decides and what it leaves behind.
Which AI services are worth running. Use case, business owner, value measure and risk position are defined before anything is built.
Opportunity case
AI Service Register
The AI Service Readiness and Portfolio Assessment tells you what is actually running, how mature it is, and what to do in the next ninety days.
£4,950 + VAT
Fixed and agreed before we start.
What you get
£2,950 + VAT in exchange for an agreed reference and case study after delivery.
What exists?
Can we trust it?
Can we scale it?
Is it creating value?
Most organisations are at level one or two. Score yourself in five minutes.
Three layers sit under every AI service we run. Security and audit find their answers here.
Every agent has a named authority state: Advisory, Supervised or Autonomous.
The control envelope states its context, abilities, tools and authority.
Actions are written against the service record, with an incident route when behaviour is wrong.
We primarily work with OpenAI, Anthropic and Microsoft, selecting services to fit the requirement rather than leading with a model.
Client data can be processed wherever the organisation requires, including on premises, in a private cloud, or in regional and national data centres.
Client data is never used to train models.
AI Ninjas is led by Jon and the team behind HaloNinjas. We run service desks, integrate Halo and put AI into live operations, including our own. The lifecycle exists because we needed it before anyone asked us for it.
A way of running AI agents as managed services rather than a collection of projects. Six stages are built as working artefacts inside Halo.
The lifecycle is built on Halo. Our wider engineering work, including agents, MCP tooling, retrieval, integration and bespoke applications, is not tied to one platform.
£4,950 + VAT, fixed before we start. Two weeks from kickoff to readout, with four to six hours of your team's time.
Eighteen questions in about five minutes. You get your maturity level and priority gaps on screen. No sign-up is required.
The team behind HaloNinjas, who run service desks and Halo estates day to day. The people in the briefing are the people on the engagement.
Five minutes on the scorecard gives you your maturity level and your three biggest gaps.
Next step
A briefing, not a pitch, with the people who do the work.
Book a briefing'%3e%3ccircle%20cx='500'%20cy='530'%20r='315'%20fill='url(%23g)'/%3e%3cpath%20d='M707%20254c66-44%20121-103%20151-177-85%2033-147%2079-197%20141%2020%207%2035%2018%2046%2036Z'%20fill='url(%23g)'/%3e%3cpath%20d='M716%20310c73-14%20131-2%20178%2039-73%2022-133%2017-181-13%205-8%206-16%203-26Z'%20fill='url(%23g)'/%3e%3crect%20x='251'%20y='417'%20width='496'%20height='210'%20rx='105'%20fill='%23100A1F'/%3e%3ccircle%20cx='393'%20cy='522'%20r='34'%20fill='%23F9F7FF'/%3e%3ccircle%20cx='605'%20cy='522'%20r='34'%20fill='%23F9F7FF'/%3e%3ccircle%20cx='388'%20cy='520'%20r='10'%20fill='%23100A1F'%20opacity='0.35'/%3e%3ccircle%20cx='600'%20cy='520'%20r='10'%20fill='%23100A1F'%20opacity='0.35'/%3e%3cpath%20d='M265%20680c49%2088%20126%20133%20231%20136%20107%204%20190-38%20249-126'%20fill='none'%20stroke='%23100A1F'%20stroke-width='32'%20stroke-linecap='round'%20opacity='0.28'/%3e%3c/g%3e%3cg%20fill='none'%20stroke='%23A967FF'%20stroke-width='22'%20stroke-linecap='round'%20stroke-linejoin='round'%3e%3cpath%20d='M167%20338h-56v-62'/%3e%3ccircle%20cx='111'%20cy='276'%20r='22'%20fill='%230E0B1C'%20stroke='%23A967FF'/%3e%3cpath%20d='M842%20417h65v-70'/%3e%3ccircle%20cx='907'%20cy='347'%20r='22'%20fill='%230E0B1C'%20stroke='%23A967FF'/%3e%3cpath%20d='M817%20662h80v73'/%3e%3ccircle%20cx='897'%20cy='735'%20r='22'%20fill='%230E0B1C'%20stroke='%23A967FF'/%3e%3cpath%20d='M172%20649h-71v71'/%3e%3ccircle%20cx='101'%20cy='720'%20r='22'%20fill='%230E0B1C'%20stroke='%23A967FF'/%3e%3c/g%3e%3c/svg%3e)
AI Ninjasby HaloNinjas